- SimplyBiz -



Welcome to SimplyBiz®

This is a place for you to find mentorship in other business owners and to be a mentor to others by participating in discussions and sharing your insights and experiences. It’s also a platform where you can build a beneficial, like-minded network and promote your business.

As a member of SimplyBiz.co.za I pledge:

To be real (no pseudonyms)
To be open to advice and support
To offer advice and support (and be kind when I do)

SimplyBiz FAQs

Each week the SimplyBiz team receives hundreds of emails from members. Here are our answers to some of the more common questions.

Please read these FAQs carefully. They outline what we consider acceptable and unacceptable behaviour and content. We may update the FAQs from time to time, so please read them regularly.

These FAQs are answered in the spirit of the terms of use of the site.

Can I upload my own articles, guides, tools, videos or podcasts?
In future you may be able to upload your own articles, guides, tools, videos and podcasts too.

Where can I find the question that I asked?
When posing a question, you should select one of the categories. The categories are related to the main headers on the site, namely 'Get More Clients', 'Guidance on Finance', 'Sort Out Admin', 'Manage My staff' and 'Stay Motivated'.

You can look for your questions in the category where you posted your questions under the 'Questions' tab. All the questions and discussions posted under this category will be listed here.

Should your question start to trend on the platform, you may also find your question on the main screen under 'Trending Discussions'.

You will also find your question under 'Username’s Contributions as a Discussion Starter' on your profile page.

How do I start a discussion?
You are able to start a discussion by using the 'Ask a Question' tab.

Select a category for your discussion from one of the main headers, namely 'Get More Clients', 'Guidance on Finance', 'Sort Out Admin', 'Manage My staff' and 'Stay Motivated'.

Depending on the category that you have selected, click on the appropriate header and you will find your new discussion under the 'Questions' tab. All the questions and discussions started under this category will be noted here.

Should your discussion start to trend on the platform, you will find your discussion on the main screen under 'Trending Discussions'.

Where can I find the comment that I posted?
If you made a comment on an article, it will be in the comments section below the article that you have commented on. If you responded to another member's question or discussion, it will be in the category where the question of discussion was started.

For example: If you asked: 'How do I find a reputable accountant' under 'Guidance on Finance', your question will be under the 'Questions' tab.

Why has my comment been deleted?
SimplyBiz welcomes all comments that are constructive, contribute to discussions in a meaningful manner and assist business owners in growing their business. Comments must be relevant to the business community.

We will not condone the following:
• Racism (including offensive comments based on ethnicity and nationality)
• Sexism
• Homophobia
• Religious intolerance
• Cyber bullying
• Hate speech
• Derogatory language
• Comments inciting hate or violence

You must not make or encourage comments that are:
• defamatory, false or misleading;
• insulting, threatening or abusive;
• obscene or of a sexual nature; or
• offensive, racist, sexist, homophobic or discriminatory against any religions or other groups.

We strive to make the SimplyBiz community a safe and welcoming space for all.

SimplyBiz reserves the right to:
• remove any comments that do not meet our requirements; and
• ban users who repeatedly infringe these rules and the agreed terms of use.

Our policy is to remove posts that goes against our terms and conditions and pledge, or that has been reported to us by a member of the site. If you feel a message you posted has been removed without justification, you can reword it and resubmit it on the site. We will also remove replies to, or anything that contains a copy of, the comment that has been removed.

What should I do if I find a comment, person or business profile offensive or inappropriate?
We strongly support the SimplyBiz community in maintaining high standards of participation. If you feel that a comment, question or discussion does not comply with the intent of the site (to be a niche business platform for business owners) or our terms of use, please contact SimplyBiz with full details of where the inappropriate content is located.

The SimplyBiz team also reviews the platform from time to time to maintain an environment conducive to constructive business conversations.

Should you find any comment, person or business profile offensive or inappropriate, you may contact us on:
Tel: 0860 116 400
Twitter: @SimplyBizSA
Email: SimplyBiz@Nedbank.co.za
The 'Contact Us' link at the bottom of all of our web pages

We will assess your concerns against our terms of use and our pledge at our sole discretion.

Please notify us only of serious complaints, not simply because you disagree with something said.

Can I let other people use my account to make comments?
No. Please keep your login details (username and password) to yourself and do not let others use your account.

Why is there a 1 000-word limit for comments under articles?
We have a word limit to encourage users to make their point concisely.

What is the difference between the questions section of the website and comments under articles or blogs?
The questions section contains message boards where users can start threads about topics and discuss matters. Comments under articles or blogs reflect users' views about the article or blog and the aim is not always to start a discussion.

Does SimplyBiz have any guidelines on how to write comments?
Yes, we do. SimplyBiz members want to receive business advice and guidance from different points of view and experiences. We therefore recommend that you keep the following in mind when writing comments:
• Try to contribute to the thread, rather than just clicking on like or dislike.
• Once your comment is online, everyone with internet access can read it.
• Please make your comment clear to ensure that it is not misunderstood.
• Your comment may be rated by other users and categorised as the best or worst comment.
• Don't forget that you are legally responsible for what you submit. Please consider how your comment could be received by others.
• Please be polite. Do not use swear words or crude or sexual language.
• English is the preferred business engagement language to be used.
• Keep your submissions relevant to the story or topic.
• Do not insult other contributions or discuss the non-appearance or removal of any content on this site or the suspension or termination of any users.

If you would like to discuss the operation of the site with us, please email us on SimplyBiz@Nedbank.co.za.

Am I legally responsible for what I write?
Yes. Please note our terms of use and make sure you know what is acceptable.

What is the difference between unmoderated comments and comments moderated in advance?
Please note the following types of moderations:
• Unmoderated: This is when your comment is published on the site without being checked in advance.
• Moderated reactively: The SimplyBiz website is generally moderated reactively, in other words based on complaints received and when coming across issues in our engagement with the site. Moderating the site in this way means that many more business owners and members will have the opportunity to contribute to the articles, comments, questions and discussion.
• Fully moderated/Moderated in advance/Automoderated: There are sites that are fully moderated in advance because they are of a contentious nature. In this case your comment will be checked in advance before it appears on the site, based on content that has been automatically flagged.

Please note:
• The type of moderation used is at the sole discretion of SimplyBiz.
• SimplyBiz has the discretion to remove comments (please see our terms of use).
• Your question, comment or discussion may have been removed because it did not comply with our terms of use, for legal reasons or following a complaint.

Are my comments, questions, discussions checked before they go online?
Yes, they may be. We have an unmoderated and a moderated in advance functionality on the site.

Why do I need to register to make a comment?
As per Seth Godin 'People do not buy goods and services. They buy relations, stories and magic'.

The site is intended to be a niche business community for business owners. To ensure that community members know who you are and what your business does, you must register and agree to our terms of use.

What will you do with my personal or business information such as my email address? Will you share it with external sources?
Personal and business information will be published on the site and becomes available to registered members on the SimplyBiz website so that they can contact you for business and networking.

SimplyBiz will never share your data with anyone. Registered members of the site may share your details with users outside the community without your written consent, but this is not encouraged.

Should this occur, please report it to SimplyBiz immediately.

Your information will be disclosed when we are obliged or permitted by law to do so. Also, if you post or send offensive, inappropriate or objectionable content anywhere on SimplyBiz or otherwise engage in any disruptive behaviour on SimplyBiz, any information SimplyBiz is has about you may be used to stop such behaviour. This may involve informing relevant third parties, such as law enforcement agencies, about the content and your behaviour. For the terms of use please click here.

Please read the terms of use before you accept them as you are giving the members on SimplyBiz access to your personal and business details and permission to contact you.

Registering on SimplyBiz gives Nedbank permission to contact you about products and services that we believe will benefit you and your business.

If you change your mind, you can opt out of receiving marketing material from Nedbank on your profile edit page.

Remember that your comments (with your username) will be placed on the internet and in newsletters, as this is a public forum.

We make every effort to keep your personal data safe.

Will you use my details to send me marketing material?
Registering on SimplyBiz gives Nedbank permission to contact you about products and services that we believe will benefit you and your business.

Registered members on the site can also contact you for business marketing and network purposes. You are able to block a member through the direct-message functionality.

What do I do if I have forgotten my password for my SimplyBiz registration account?
To reset your password please follow this link
. You will receive an email with further instructions. Please check your spam folder if it doesn't arrive in your inbox.

Please note that this email should arrive within a few seconds. If it does not, then it could be because your email provider quarantines automated emails to scan for viruses for a short period before sending them to you, in which case you will need to contact your IT team or email provider. If the registration email does not arrive at all, the most likely reason is that the email address you have entered is not registered on our system.

Remember to change your temporary password on your profile edit page for enhanced security.

How do I change my registered email address/postal address/other personal details?
Please follow this link
to your profile edit page and sign in if you have not already done so. You can then amend the details and click on 'Save Changes' at the bottom of the page.

How do I unsubscribe from newsletters and direct messages?
Please follow this link
to your profile edit page and select your preference under the 'Newsletter Frequency' tab.

As this site is intended to be a business networking site, you will be able to block any newsletters or emails direct.

How do I register to post comments?
Go to the SimplyBiz site and click on 'Register' on the top bar of the screen. You will be taken to the 'Count Me In' page. If you have registered previously, click on 'Login' to access your account.

How do I add a link to my comment
You have to enter the web address in your comment before you post it. Explain why you are including the link – never post a link without context.

Note that external internet sites may be monitored to ensure that they do not contain any questionable or illegal content.

Any inappropriate content must be reported to SimplyBiz for removal and the member will be blocked in accordance with our terms of use.

Can I delete one of my comments?
Yes, you can. You need to contact the moderation team. You can contact them at simplybiz@nedbank.co.za.

How do I delete my account?
To prevent people from creating multiple accounts for the purposes of abusing others or overrepresenting the support for a cause or position, you would need to register your account through your profile page.

Please note that once you have unregistered, you will have to create a new username and password if you wish to become a member again. Your previous username will be blocked, but previous comments will remain available.

How do I contact SimplyBiz?
Please contact us as follows:
Tel: 0860 116 400
Twitter: @SimplyBizSA
Email: SimplyBiz@Nedbank.co.za
The 'Contact Us' link at the bottom of all of our web pages

What do I do if I have an idea for an article, tool or guide I believe will benefit the business community?
You will need to pitch your idea to SimplyBiz under the most appropriate section by sending the relevant information to SimplyBiz@Nedbank.co.za.

The submission will be assessed at the sole discretion of SimplyBiz.

Can I reproduce content from SimplyBiz.co.za?
No portion of this website may be copied or disseminated without Nedbank's prior written consent. Content in the format of articles, guides and discussion comments may, however, be shared. You are not permitted to share the personal contact information or business details beyond this platform, unless you have the written consent of the registered member to do so.

Nedbank takes no responsibility for any personal contact or business information shared without the consent of the individual or business concerned.

How do I find an individual, a business, a question asked or a discussion started?
Search using the SimplyBiz advanced search capabilities available throughout the site.

How secure are my personal details?

Simplybiz takes the security and privacy of your account details very seriously. We will never request your security information such as your password through emails. Passwords are not kept in a readable format and are therefore known only to you, the member.

SimplyBiz will hold your personal information on our systems for as long as you are a registered member of the site, and remove it if you unsubscribe.

For safety reasons, however, SimplyBiz may store messaging transcript data (including message content, member names, times and dates) arising from the use of SimplyBiz.co.za.

You also have the responsibility to avoid unauthorised access. You can secure your personal details by playing according to the rules, never disclosing details of your account, username and password to other people.

Why has my account been suspended?
If you consistently do not comply with the terms of use of the site, your account will be suspended. You will receive an email from the team detailing why your account has been suspended. Moderators will also suspend your account if you have registered with an unsuitable name. If you receive an email requesting a change to your details please make the changes and reregister your account.

Why has my account been banned?
If you register with a username or post inappropriate content as described in the terms of use of the site, your account will be banned. You will receive an email from the team detailing why your account has been banned. Please ensure that that you choose a username that is not vulgar or offensive, and that your comments are appropriate to a business forum. We may also ban your account if you consistently do not comply with the terms of use and have complaints lodged against you.

What about confidentiality, privacy and contempt
Please respect people's privacy. You are not allowed to submit confidential or private information. For example, you must not upload the telephone number, email address or any other contact details of any person without his or her express consent.

You should not write anything that could prejudice pending or ongoing court proceedings of which you are aware. For example, if you have any personal knowledge about someone who has been arrested or charged or isbeing prosecuted for an offence, you must not mention it. If you do, you could be in contempt of court, which is an extremely serious matter.

What should I not do?
• No solicitation or investigations
You must not use our site for:
‒ any sponsorship, petition, campaign, scheme, spamming users or sending a chain message; or
‒ an investigation such as tracing the whereabouts of any person.
• No impersonation and proper disclosure
You must not pretend:
‒ to be someone else (eg an expert, another user or anothermember of our team); or
‒ that you are unconnected to a topic, when in fact you are. If you have a personal connection to a topic, you should disclose your connection or, where appropriate, not comment at all.
• No linking or copyright infringement
You must not insert links to websites (URLs) or submit content that would be an infringement of copyright.

Who can comment on articles, questions and discussion boards?
Only registered members are permitted to make comments on articles, ask questions and respond to questions.

How do I decide what is acceptable?
In deciding what is acceptable, please respect the spirit and tone of the FAQs, the pledge and the terms of use, as well as the best interest of the community.

Why would you suspend or terminate a member's registration?
We reserve the right to suspend or ban an account at our sole discretion. Here are some reasons why we might do so:
• If the terms of use, the pledge and additional notes found in these FAQs are breached.
• If fellow SimplyBiz members are spammed or harassed.
• If the spirit and tone of the community are not respected.
• If the conduct or comments of the member demand a disproportionate amount of our time or that abuse SimplyBiz members.

The length of a suspension and whether or not we ban someone depend on the circumstances. Bans are generally for extreme cases and repeated serious abuse.

If we suspend or ban your registration, you may not reregister or submit content without our permission, for example by using someone else's account.

Contact Request


These terms form a binding agreement between Nedbank Limited ('Nedbank') and any person who uses or accesses the SimplyBiz® site at www.simplybiz.co.za ('site').

1 Interpretation and definitions
1.1 Unless otherwise specified:
1.1.1 the term person refers to natural and legal persons or groups of persons;
1.1.2 the singular includes the plural, and vice versa;
1.1.3 words that have been defined in these terms will have the meaning attributed to them in these terms, unless the context clearly indicates otherwise; and
1.1.4 references to Nedbank, will, where necessary to limit its liability or enforce its rights, include its service providers, agents, clients, officers, shareholders, directors and employees.
1.2 The following words will have the following meanings:
1.2.1 'Use' means any of the following actions: accessing, viewing, sharing or commenting on the content on the site for any reason, and/or creating, posting, copying, editing or otherwise contributing content to the site.
1.2.2 'Content' means material in any form or of any kind, including text, files, documents, software, code, videos, photos, podcasts, member details or other multimedia works.
1.2.3 'Post', read as a verb, means submitting, uploading, creating, transmitting, disseminating, sharing, commenting, storing, copying or otherwise making content available on the site.
1.2.4 'User' is any person who merely visits the site, as well as a person who posts content in his/her capacity as a registered member or otherwise, and includes Nedbank employees.
1.2.5 'Member' is a registered user.

2 Nature and purpose of this site
2.1 This site is meant to enable members to provide guidance and information to one another on business-related topics, to access articles and download tools, to highlight Nedbank services and products, along with other exciting developments in the small-business industry, on a public platform.
2.2 The site allows members to profile themselves and their businesses for networking, document processing and mentoring purposes.
2.3 The content on this site may only be used for the purposes stated above.
2.4 The site contains, among others, the intellectual property rights, including copyrights and trademarks, of Nedbank and its members.
2.5 No portion of this site may be copied or disseminated without Nedbank's prior written consent.
2.6 Once a member has registered on the site, the following will apply:
2.6.1 You will be able to request contact with other members for information or networking purposes.
2.6.2 You can accept, ignore or decline a request to further a business relationship.
2.6.3 You can accept or decline a request Nedbank generated through the site to contact you with discussions, topics, content of interest or information regarding those of its products and services that it believes would be relevant to your business. You will be able to opt out or amend this feature.
2.6.4 Any contact uploaded or shared is done at the risk of members.
2.6.5 Interactions on this platform are classified as social media interactions and are governed by Nedbank's social media policies. Members are encouraged to bring to our attention any incorrect, defamatory or inappropriate content or conduct by sending an email to simplybiz@nedbank.co.za.

3 Prohibited content
3.1 While Nedbank respects and encourages the constitutional right to freedom of speech and expression, in the interest of all users the content listed below may never be posted on the site. This applies regardless of whether you are posting your own content or using content created by a third party.
3.1.1 Content that in Nedbank's sole opinion is or can generally be considered to be obscene, sexually explicit or pornographic.
3.1.2 Content that is illegal.
3.1.3 Content that you know to be false, or is designed to be misleading.
3.1.4 Content that is defamatory, intimidating, harassing, hateful, injurious, racist, sexist, abusive, malicious or threatening to any person or group of persons.
3.1.5 Content that incites hatred or violence.
3.1.6 Content that is frivolous, unreasonable, vexatious or posted in bad faith.
3.1.7 Content that infringes or may infringe the intellectual property rights of any person or legal entity. This includes content that you didn't create or that you do not have permission to post.
3.1.8 Content that constitutes or may constitute an invasion of the privacy rights of any person.
3.1.9 Content that constitutes or may constitute the wrongful or unlawful disclosure or publication of confidential information or trade secrets.
3.1.10 Content that is otherwise injurious to any person.
3.1.11 Content not expressly authorised by Nedbank that endorses, offers or promotes any product or services for commercial purposes.
3.1.12 Content that contains viruses, worms or other destructive code.
3.1.13 Content that may expose Nedbank or any other users to harm or liability.

4 Right of use
4.1 You may not use the site to do any of the following (whether for yourself or on behalf of any other person):
4.1.1 Impersonate any person.
4.1.2 Harass or intimidate any person.
4.1.3 Collect the personal information of any person.
4.1.4 Post spam.
4.1.5 Expose Nedbank or any other users to any harm or liability.
4.2 If you are unsure whether your conduct or content will amount to defamation or infringement or cause any harm you must not post it but obtain legal advice first. Nedbank is not in a position to assess whether this is the case and cannot advise you on this.
4.3 Nedbank reserves the right to remove any prohibited content and suspend or terminate your right to use the site immediately.

5 Desired behaviour
5.1 Make comments, share articles or repost opinions that are true or amount to fair comment and that are in the public interest in the context of the site community. If you fail to do this, you may be held liable for defamation (causing harm to a person or legal entity's reputation).
5.2 By posting content on the site you warrant and represent that you either created, own or otherwise have the right to use or post that content.
5.3 You warrant that any content that you post does not infringe any party's intellectual property or personal rights, including, but not limited to, his/her/its patent, copyright, trademark, trade secret, privacy or other personality rights. You also warrant that your use of the content or posting thereof constitutes fair use or fair comment or truth that is in the public interest.

6 Complaints
6.1 Any product or service complaints about non-Nedbank products must be directed to the product or service provider in question to ensure resolution.
6.2 Any product or service complaints about Nedbank should be directed to the correct channels within Nedbank.

7 Licence
7.1 By posting content on the site, you grant Nedbank a non-exclusive, royalty-free, perpetual and worldwide licence to use your content in connection with the operation of the site and compiling information on its products and/or services.
7.2 By posting content on the site, you grant users/members permission to share your comment on social media platforms.

8 Registration
8.1 When you register to use the site (become a member), you must provide information that is true and accurate.
8.2 You must keep this information up to date.
8.3 By registering to use the site you warrant that you are over the age of 18. Alternatively, you confirm that your parent or legal guardian has agreed to your use of the site.
8.4 In the case of business registrations you warrant that you are duly authorised to register the business on the site. Businesses and individuals that register on the site may be vetted with a view to excluding any businesses or individuals deemed to be inappropriate by Nedbank. This will be at the sole discretion of Nedbank.

9 How we protect your user information
9.1 All users must be registered to become members.
9.2 On registration members can choose which of their details are available for other members to view.
9.3 On registration as a member on the site your personal and business information will be available to all registered members of the site.
9.4 Members have the ability to omit information that they do not want to publicise.
9.5 Personal and business information is made available in line with the nature and purpose of the site, and may not be used beyond this framework.

10 Privacy Policy
10.1 Nedbank recognises and respects your right to privacy. Accordingly we are committed to the protection of your personal information and the appropriate use of that information.
10.2 Access to this information is limited to the site, Nedbank and any member.
10.3 The information will be used to communicate with you only if you have selected to receive marketing information in your member registration form or profile.
10.4 Cookies accessed or stored by our site may retain personal information such as your name, email address and contact number, but you have the choice to switch off cookies on your computer.
10.5 No personal information gathered by us about you will be shared with any other person or entity without your prior permission, except as provided in these terms or as required by law.
10.6 Be aware that communication between you and any other member of the site can be accessed by other internet users.
10.7 Please do not use email if you want to share confidential information with us.

11 Your login details and duty to log out
11.1 You agree to keep your login details secret, including your username and your password, which you must select.
11.2 You must not give third parties access to your account or login details.
11.3 You must log out after each session to prevent other persons from accessing your account.
11.4 As we deal with each other in a non-face-to-face environment, we are entitled to assume that any content posted on the site after login with your username and password was posted by you or with your consent.

12 Nedbank's role and responsibilities
12.1 Nedbank merely provides a site for the use and appropriate enjoyment of its users.
12.2 Nedbank reserves the right to screen users after registration.
12.3 Nedbank reserves the right to monitor, delete or modify any of the content posted on the site from time to time, and to perform checks on members.
12.4 Nedbank respects the rights of all persons and requires that its members do the same.
12.5 If you believe that any person is acting inappropriately or performing any of the prohibited acts or posting prohibited content, you may contact Nedbank to report the matter, and Nedbank will take the appropriate action at its sole discretion.
12.6 Complaints that are frivolous, unreasonable, vexatious or in bad faith will not be entertained.
12.7 Nedbank reserves the right to monitor, or participate in, any disputes between members.
12.8 Nedbank's publication of any content posted by any member on the site does not amount to an endorsement of any kind.
12.9 Before relying on any product information, opinion, guidance and/or service you should verify that the resource, guidance, content, product and/or service is accurate.
12.10 While Nedbank will regularly back up site data, and endeavour to recover data that may be lost, it is not obligated to do so.
12.11 The availability of the site and its content, including data stored by members, cannot be guaranteed.
12.12 Nedbank reserves the right to discontinue the site at any time.

13 Disclaimer of warranties and limitation of liability
13.1 Nothing on the site constitutes an offer.
13.2 You agree that Nedbank will not be liable, under any circumstances and in any way, for any errors or omissions, loss or damage incurred as a result of your use of or reliance on any content posted on this site.
13.3 Nedbank is not liable to any person for any losses or damages that arise, directly or indirectly, from any content appearing on or originating from this site, or the actions or omissions of any members of this site or Nedbank in regard to this site.
13.4 This site is provided as is and as available.
13.5 Nedbank makes no representations or warranties of any kind, express or implied, as to the site's operation or the content included on the site.
13.6 Nedbank cannot and does not verify the accuracy, truth, ownership rights or nature of any content its members submit.
13.7 Nedbank will not be liable for any damage of any kind arising from the use of or inability to use the site.
13.8 To the full extent permissible by law Nedbank disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose.
13.9 Information transmitted over the internet or stored for display on the internet is susceptible to unlawful interception and monitoring.
13.10 By using the internet you accept the risks associated with unlawful interception and monitoring.
13.11 Comments on the platform may be shared outside of the platform and Nedbank will not be held responsible or liable for any effects and/or damages that may arise as a result of this.

14 Member indemnity
14.1 You agree to defend and indemnify Nedbank against and hold it harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees that may arise or result from your use of the site, or that was caused directly or indirectly by you or any person whom you allowed to access the site, whether by posting content on the site or otherwise.
14.2 Without derogating from the foregoing, you agree that Nedbank will at its sole discretion have joint control over litigation that arises as a result of your use of the site
14.3 No undertakings, settlements, public communications or statements that refer to or implicate Nedbank, directly or indirectly, will be issued or given without its prior written consent.

15 No responsibility for third-party sites, content and charges
15.1 From time to time Nedbank or members may provide links or access to third-party sites and content.
15.2 Nedbank is not responsible for such third-party sites or content or actions.
15.3 Nedbank does not provide any warranties about such third-party sites or the content or the operators of such sites.
15.4 Nedbank in no way recommends or endorses these parties, their sites or their content, products, opinions, advice (if any), relevance, currency, security or privacy.
15.5 Third parties may levy additional charges for using or accessing any of the content made available on the site, including cellphone or content service providers.
15.6 It is your responsibility to check charges before downloading content onto any device.
15.7 You agree that you must evaluate and assess content independently.
15.8 You will bear all risks associated with the use of any content. If you download any software by means of the site, you will be bound by the relevant software licence agreement.
15.9 You agree to exercise caution when accessing links on the site or links that are emailed to you. The disclaimer in 13.3 above will apply to your accessing any links as stipulated in these terms of use.

16 We may modify these terms
16.1 Nedbank reserves the right to change these terms at any time and at our sole discretion.
16.2 You are responsible for regularly checking whether these terms have changed.
16.3 Any amendments will be binding on all users of the site.
16.4 A certificate issued by the webmaster will serve as prima facie proof of which version of the terms applied at a specific date, or which content was posted on the site on a specific date.

17 General
17.1 Entire agreement
17.1.1 These terms constitute the entire agreement between you and Nedbank regarding the use of the site and replace any previous agreements.
17.1.2 If you download any software from the site, the licence agreement applicable to such software will also apply to you.
17.2 Non-waiver and severability
17.2.1 Our failure to exercise or enforce any right or provision of these terms will not constitute a waiver thereof.
17.2.2 If any provision of these terms is held to be invalid, unlawful, void or unenforceable, the remainder of these terms will continue in full force and effect.
17.3 Governing law
17.3.1 The laws of the Republic of South Africa will apply.


1 The promoter
The promoter of the competition is Nedbank Limited ('promoter').

2 The competition period
The competition ends on the 26th May 2017, at 24:00. Therefore results would need to be drawn for each item and for all users who first reached and maintained by closing date:

2.1 100% in their business & individual profiles
2.2 100% in the Helping Hero badge
2.3 100% in the Discussion starter badge
2.4 100% in the SimplyBiz entrepreneur badge

3 Who can enter the competition
Registered members on the relaunched SimplyBiz site who are over the age of 18 and reside in the Republic of South Africa are automatically entered in the competition ('participants').

4 Who may not enter the competition
The following persons are not allowed to enter in the competition:
4.1 the directors or members and employees of the promoter, or their spouses, life partners, business partners or immediate family;
4.2 the promoter's agents, consultants and marketing service providers; and
4.3 the company who has supplied the prize, where applicable.

5 How the competition works
5.1 You will be rewarded for your activity on the site as described in more details below.
5.2 You can join the competition at any time during the competition period by registering on the relaunched SimplyBiz site.
5.3 Your results will be evaluated over the competition period for the whole period.
5.4 To stand a chance to win participants (registered members) must reach 100% for their Entrepreneur badge and have 100% for this badge on the closing date of the competition. They will achieve this by reaching 100% for the three badges described below. Each badge makes up 33,3% of the 100% total. Please see the explanation below:

• Membership badge

You will reach and maintain this badge by completing the following:

Category Allocation
Personal and business '30-second summary' 10%
Business profile (My business) 40%
Personal profile (About me) 40%
Business goals and challenges (Get me to my goals) 10%

• Helping Hero badge
You will receive 2% for every like and lose 2% for every dislike. Therefore a total of 50 likes will give you 100%.

• Discussion Starter badge
To start a discussion you must ask a question or post a comment that receives at least five unique likes or subcomments. None of your comments on a discussion you started will count. Comments from different threads will not be considered. Each comment in a thread is worth 2%. Therefore a total of 10 discussions x 10% per discussion will make up 100%.

6 Prizes
6.1 Altogether 22 participants who meet the competition requirements stand a chance to win one of the following:
6.1.1 the Nedbank Ultimate Business Companion book valued at R350,00;
6.1.2 a four-month subscription with VIGO Brand Management (Pty) Ltd (VIGO) for a website build or makeover to the value of R10 000,00*;
6.1.3 office equipment or technology to the value of R15 000,00 (VAT included); or
6.1.4 one opportunity to win a 30-second filmed and edited YouTube advert for your company valued at R35 000,00.
6.2 No prize may be altered or transferred, and no monetary allocations will be made.
6.3 Prizes will only be awarded to members who remain members for the duration of the competition.

7 Selection of prizewinners

7.1 Participants who met the competition requirements will be entered in a lucky draw, which will take place on Friday, 21 April 2017, at the offices of the promoter at Nedbank 135 Rivonia Campus, 135 Rivonia Road, Sandown, Sandton.
7.2 The draw will take place by means of an automated, programmed system analysis run on SimplyBiz.co.za.
7.3 In the event of a dispute the decision of the competition judges will be final and binding, and no correspondence will be entered into.
7.4 The prizewinners will be contacted telephonically and by email by the promoter. If a prizewinner cannot be reached by Friday, 28 April 2017, there will be a further draw on Friday, 5 May 2017, with a similar approach being used.
7.5 Prizewinners in the 21 April 2017 draw must redeem their prizes by Friday, 5 May 2017.
7.6 Prizewinners in the 28 April 2017 draw must redeem their prizes by Friday, 12 May 2017.
7.7 Prizes are not transferable and any prize not taken up for any reason will be forfeited. Prizes will not be exchanged for cash.
7.8 The promoter reserves the right to replace any prize with another of similar commercial value.
7.9 Prizewinners will receive their prizes only once all their details have been verified and confirmed.
7.10 Prizes will under no circumstances be handed over to a third party and will only be handed over to the verified prizewinner by the service provider.
7.11 Should a prizewinner choose not to take up his or her prize, a new winner will be drawn.

8 General

8.1 All information relating to this competition and published on any promotional material will form part of the terms and condition of the entry.
8.2 The promoter, its associated companies, agents, contractors and sponsors assume no liability for any direct or indirect loss or damage arising from participation in the competition or for any other loss or damage.
8.3 By registering for this competition, and if you win, you consent to endorsing, promoting and/or advertising the financial services of the promoter (at no fee) by allowing the promoter to use your image in marketing material or making yourself available to participate in any marketing activities by the promoter.
8.4 All participants agree to be bound by these competition rules.

* By participating in the competition, you are bound by the VIGO terms and conditions. The details that you have furnished in your personal and business profiles will be given to VIGO so that they can prepopulate a website for your consideration. Please note that you must take up you prize before Friday, 5 May 2017 or Friday 12 May 2017, depending on the draw date above. The use of a service provider other than VIGO is not allowed. These prizes are subject to the VIGO terms and conditions, which is available at http://withvigo.com/page/terms-conditions/

The prizewinner must pay all domain (.com or .co.za) registration costs.

VIGO is a specialist in building and hosting websites. If you win the website build or makeover, Nedbank will pay for a four-month subscription with VIGO so that they can build a custom-made website for your business or update your existing site to the value of R10 000,00 (including VAT). The four month subscription starts on the date the site is published, provided that all information to populate the site was given to VIGO within 10 days after the prizewinner has been notified of the prize. Should you wish to continue the subscription with VIGO at the end of the four-month period, this will be for your own account. As a SimplyBiz member you will pay R150,00 a month instead of the regular R200,00. Should you not remain a member of SimplyBiz after this competition, your subscription will revert to the regular subscription of R200,00 a month. Please note that the promoter and VIGO do not accept any responsibility for any loss, damage, expense or costs (other than the four-month subscription) in connection with your participation in this competition.

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Creating a high impact company blog
By SimplyBiz

header image

Company blogs exist to promote the business, and are targeted primarily at existing and potential customers and employees.

For small businesses owners who already have a company website, a blog is an easy and potentially valuable addition which provides a platform for the business to showcase its brand values, product and service offerings, and thought leadership. Another option for small business owners is to create a separate website for the blog.

The advantages of this approach are that it may be easier to manage as a stand-alone site (instead of having a single company website that tries to do too many things and is difficult to navigate), and a different aspect of the company’s brand identity can be presented to the world at large.

Some of the guidelines small business owners should follow in developing their blogs are:

Adopting language and a tone that is appropriate to target audiences and is not offensive.

 Putting effort into generating content that is thoughtful and interesting, adding value to what is already available on other forums.

• Making the blogs interactive by allowing readers to submit comments and questions.

• Updating the blog regularly – this may require the small business owner to allocate a dedicated resource, or providing employees with different skills and viewpoints an opportunity to contribute.

• Ensuring the blog is user-friendly e.g. the ability to search or browse using different filters, having the option to sign up for newsletters and RSS feeds.

• Being able to drive traffic to the blog through links on other websites or webpges, search engine optimisation, and word of mouth.

Small business owners should not feel compelled to create company blogs just for the sake of it. Depending on customer preferences and the type of industry the small business is in, company blogs may not be particularly useful despite being well-presented. As with other social media tools, small business owners should spend their money where they are likely to have the best return on their investment instead of over-extending themselves in the hopes that something will work.

Post By: Fadzai Munyaradzi

What is your take?


    • Avatar
      20 days ago Clint started a discussion. 2 0

      This is so interesting as I was thinking of doing a blog to boost my business, I just don't know where to start though! Have you guys got some advise for me on how to do this?

      • Avatar
        anitanel 20 days ago 2 0

        @Clint, @SylvesterFalata makes a good point about the fact that people don't want to feel your blog is aimed at them buying your product or service.  The blogs I enjoy are the simple ones - Lists and Steps.  Either a list of, for example Top 5 Tips on how to... or 10 Favourite... or 5 Steps to make your communication more effective etc.  These are simple, interesting and not long, neither difficult to write.


      • Avatar
        SylvesterFalata 20 days ago 1 0

        I would definately encourage you to, it trully makes a difference when you're looking to attract new clients and keep current clients interested. i find that the more light hearted it is the better clients connect. when it just you sharing either industry related information, product information and information about your business. your story. i found that trying to sell a product didnt end well the few times i tried, it merely a point of engagement and from there it becomes easier to convert that into a sale on either the website or on a different platforms.  

    • Avatar
      20 days ago anitanel started a discussion. 3 0

      I bookmarked this URL: https://www.alanizmarketing.com/blog/4-statistics-that-prove-the-value-of-blogging/

      They quote interesting stats about blogging (this is mindblogging ;-):

      - By 2020 customers will manage 85% of their relationships without talking to a human.

      - Blogs have been rated the 5th most trusted source for accurate online information

      - B2B marketers that use blogs receive 67% more leads than those that do not.

      - Companies who blog receive 97% more links to their website.

      It seems that very regular blogging is a must - don't you just hate it to go to a website's blog only to find that it was updated 2 years ago?  But, @Sylvester and @TheTastyChef, how much time do you have for blogging and do you think that a company should outsource this to a communications company?


      • Avatar
        SylvesterFalata 20 days ago 2 0

        Perhaps having someone else on the team who is very clear on what the intention is and who undersatnds the business would help in managinf the blog. but i would say be as involved as you can. pre planning minimises the time one spends i find, because there's time to preapare and have material on stanby, so it becomes a matter of just editing and posting. I fing that a can mostly tell when a company outsources its social media communication, and i personally disconnect. the tone is different when it comes from withing the business. 

      • Avatar
        TheTastyChef 20 days ago 3 0

        Personally I wouldn't outsource it as it is my customers direct link to me, to a piece of what is behind my food, how I think etc.  Coupled witht he fact that I really enjoy it, I think it's important to do it yourself.  It could be short sighted,  but for now I still make the time - who knows, if business booms then perhaps it is wise to do so.  How do you find the right copywrighter to follow your style and vision though?

    • Avatar
      20 days ago SylvesterFalata started a discussion. 2 0

      The trickiest thing for me is sticking to a regular update. so that's one thing im working on, regular updates make such a huge difference. its what grows following and drive traffic. 

    • Avatar
      20 days ago TheTastyChef started a discussion. 2 0

      @Anita and @Sylvester, I have no proccess as such behind my blogs-I just go with what I'm feeling right then and there, which works for me, but wouldn't for everyone.  But what of a business owner that can't just adlib like that, any advice on how to start out and what to focus on?  What will be most effective to warrant spending the time they need to on it?

      • Avatar
        SylvesterFalata 20 days ago 2 0

        I find having a rough schedule of what i would like to focus on for the week works. either a project or a product im working on, the plan helps me structure the conversation online but more importantly for continuity, it still leaves me with room to be flexible thought and go with what i fell at a certain point, but there's a bigger conversation or story that i carry with the posts.

        • Avatar
          SylvesterFalata 20 days ago 2 0

          To add on. There's also a lot of value in spontanious posts, so the blog doesnt come across too rehearsed.I  find that takes the personality away. so the flexibility is important.  

      • Avatar
        anitanel 20 days ago 3 0

        @TheTastyChef, that is not ideal.  You should carefully plan your blogs, otherwise it will not have the effect that you want and may even scare away clients.  Planning is really important, but it is simple - you must know what you want to communicate and what you aim to achieve with your blog. The best advice I received on blogging is to a) use a very catchy, simple heading (as short as possible - surely no more than 10 words), b) use easy to read language, c) talk about relevant and interesting topics (no one wants to read about content that is not new and interesting) and (very important) add your company's personal touch and relevance to it as you spoke about earlier, d) make it easy for people to share your blog on Facebook, Twitter, LinkedIn.

        • Avatar
          TheTastyChef 20 days ago 1 0

          Thanks for the advice, will certainly make an effort to plan ahead. 

        • Avatar
          SylvesterFalata 20 days ago 3 0

          I completely agree with you @anitanel. planning makes for a more cohesive story. and conversation and that has more of an impact i find. and its also encorages clients to come back and keeps them interested in the 'unfolding'. and look forward to what's next.  

    • Avatar
      20 days ago SylvesterFalata started a discussion. 3 0

      I also find that showing behind the Seams (Scenes) images and video make a very powerful impact and they also help with enlightening clients about the process behind a product and it helps us share the story. the feedback is always encouraging.  

    • Avatar
      20 days ago TheTastyChef started a discussion. 2 0

      I personally love doing my blog, it's such a great creative outlet and if it helps my customers connect with me, hey 2 birds with one stone!  There are days I feel great and full of fun, and my writting will reflect that, other days I'm missing family or feeling overwhelmed with life, perfect opportunity for a sould warming recipe ideas!  Your customers go through these ups and downs as do we, and what a great way to connect!   

    • Avatar
      20 days ago TheTastyChef started a discussion. 2 0

      We are often so focused on selling selling selling, that we can lose the personality that interested your clients in the first place! I think a blog brings you back to what you really are and lets your customers know that you are infact a human being...  

      • Avatar
        SylvesterFalata 20 days ago 2 0

        That is so true I find that clients are really drawn to businesses with personality, and its makes it easier to connect to the consumer when they can put a face (identinty) behind the business. 


        • Avatar
          SylvesterFalata 20 days ago 1 0

          OH! Absolutely, i love the idea of using the blog to the market, the best thing aboujt iks that the response is almost immediate in most cases and its one of the most cost effective ways to do some research, and Know the client. 

        • Avatar
          anitanel 20 days ago 3 0

          I agree. It also helps drive traffic to your website, convert the traffic in leads and establish you as an authority in the field.  However, I think there is also much value in using blogs to test your market and to get to know your clients.  That is, however, if you blog effectively.

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