- SimplyBiz -

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Pledge

Welcome to SimplyBiz®

This is a place for you to find mentorship in other business owners and to be a mentor to others by participating in discussions and sharing your insights and experiences. It’s also a platform where you can build a beneficial, like-minded network and promote your business.


As a member of SimplyBiz.co.za I pledge:

To be real (no pseudonyms)
To be open to advice and support
To offer advice and support (and be kind when I do)

SimplyBiz FAQs

Each week the SimplyBiz team receives hundreds of emails from members. Here are our answers to some of the more common questions.

Please read these FAQs carefully. They outline what we consider acceptable and unacceptable behaviour and content. We may update the FAQs from time to time, so please read them regularly.

These FAQs are answered in the spirit of the terms of use of the site.

Can I upload my own articles, guides, tools, videos or podcasts?
In future you may be able to upload your own articles, guides, tools, videos and podcasts too.

Where can I find the question that I asked?
When posing a question, you should select one of the categories. The categories are related to the main headers on the site, namely 'Get More Clients', 'Guidance on Finance', 'Sort Out Admin', 'Manage My staff' and 'Stay Motivated'.

You can look for your questions in the category where you posted your questions under the 'Questions' tab. All the questions and discussions posted under this category will be listed here.

Should your question start to trend on the platform, you may also find your question on the main screen under 'Trending Discussions'.

You will also find your question under 'Username’s Contributions as a Discussion Starter' on your profile page.

How do I start a discussion?
You are able to start a discussion by using the 'Ask a Question' tab.

Select a category for your discussion from one of the main headers, namely 'Get More Clients', 'Guidance on Finance', 'Sort Out Admin', 'Manage My staff' and 'Stay Motivated'.

Depending on the category that you have selected, click on the appropriate header and you will find your new discussion under the 'Questions' tab. All the questions and discussions started under this category will be noted here.

Should your discussion start to trend on the platform, you will find your discussion on the main screen under 'Trending Discussions'.

Where can I find the comment that I posted?
If you made a comment on an article, it will be in the comments section below the article that you have commented on. If you responded to another member's question or discussion, it will be in the category where the question of discussion was started.

For example: If you asked: 'How do I find a reputable accountant' under 'Guidance on Finance', your question will be under the 'Questions' tab.

Why has my comment been deleted?
SimplyBiz welcomes all comments that are constructive, contribute to discussions in a meaningful manner and assist business owners in growing their business. Comments must be relevant to the business community.

We will not condone the following:
• Racism (including offensive comments based on ethnicity and nationality)
• Sexism
• Homophobia
• Religious intolerance
• Cyber bullying
• Hate speech
• Derogatory language
• Comments inciting hate or violence

You must not make or encourage comments that are:
• defamatory, false or misleading;
• insulting, threatening or abusive;
• obscene or of a sexual nature; or
• offensive, racist, sexist, homophobic or discriminatory against any religions or other groups.

We strive to make the SimplyBiz community a safe and welcoming space for all.

SimplyBiz reserves the right to:
• remove any comments that do not meet our requirements; and
• ban users who repeatedly infringe these rules and the agreed terms of use.

Our policy is to remove posts that goes against our terms and conditions and pledge, or that has been reported to us by a member of the site. If you feel a message you posted has been removed without justification, you can reword it and resubmit it on the site. We will also remove replies to, or anything that contains a copy of, the comment that has been removed.

What should I do if I find a comment, person or business profile offensive or inappropriate?
We strongly support the SimplyBiz community in maintaining high standards of participation. If you feel that a comment, question or discussion does not comply with the intent of the site (to be a niche business platform for business owners) or our terms of use, please contact SimplyBiz with full details of where the inappropriate content is located.

The SimplyBiz team also reviews the platform from time to time to maintain an environment conducive to constructive business conversations.

Should you find any comment, person or business profile offensive or inappropriate, you may contact us on:
Tel: 0860 116 400
Twitter: @SimplyBizSA
Email: SimplyBiz@Nedbank.co.za
The 'Contact Us' link at the bottom of all of our web pages

We will assess your concerns against our terms of use and our pledge at our sole discretion.

Please notify us only of serious complaints, not simply because you disagree with something said.

Can I let other people use my account to make comments?
No. Please keep your login details (username and password) to yourself and do not let others use your account.

Why is there a 1 000-word limit for comments under articles?
We have a word limit to encourage users to make their point concisely.

What is the difference between the questions section of the website and comments under articles or blogs?
The questions section contains message boards where users can start threads about topics and discuss matters. Comments under articles or blogs reflect users' views about the article or blog and the aim is not always to start a discussion.

Does SimplyBiz have any guidelines on how to write comments?
Yes, we do. SimplyBiz members want to receive business advice and guidance from different points of view and experiences. We therefore recommend that you keep the following in mind when writing comments:
• Try to contribute to the thread, rather than just clicking on like or dislike.
• Once your comment is online, everyone with internet access can read it.
• Please make your comment clear to ensure that it is not misunderstood.
• Your comment may be rated by other users and categorised as the best or worst comment.
• Don't forget that you are legally responsible for what you submit. Please consider how your comment could be received by others.
• Please be polite. Do not use swear words or crude or sexual language.
• English is the preferred business engagement language to be used.
• Keep your submissions relevant to the story or topic.
• Do not insult other contributions or discuss the non-appearance or removal of any content on this site or the suspension or termination of any users.

If you would like to discuss the operation of the site with us, please email us on SimplyBiz@Nedbank.co.za.

Am I legally responsible for what I write?
Yes. Please note our terms of use and make sure you know what is acceptable.

What is the difference between unmoderated comments and comments moderated in advance?
Please note the following types of moderations:
• Unmoderated: This is when your comment is published on the site without being checked in advance.
• Moderated reactively: The SimplyBiz website is generally moderated reactively, in other words based on complaints received and when coming across issues in our engagement with the site. Moderating the site in this way means that many more business owners and members will have the opportunity to contribute to the articles, comments, questions and discussion.
• Fully moderated/Moderated in advance/Automoderated: There are sites that are fully moderated in advance because they are of a contentious nature. In this case your comment will be checked in advance before it appears on the site, based on content that has been automatically flagged.

Please note:
• The type of moderation used is at the sole discretion of SimplyBiz.
• SimplyBiz has the discretion to remove comments (please see our terms of use).
• Your question, comment or discussion may have been removed because it did not comply with our terms of use, for legal reasons or following a complaint.

Are my comments, questions, discussions checked before they go online?
Yes, they may be. We have an unmoderated and a moderated in advance functionality on the site.

Why do I need to register to make a comment?
As per Seth Godin 'People do not buy goods and services. They buy relations, stories and magic'.

The site is intended to be a niche business community for business owners. To ensure that community members know who you are and what your business does, you must register and agree to our terms of use.

What will you do with my personal or business information such as my email address? Will you share it with external sources?
Personal and business information will be published on the site and becomes available to registered members on the SimplyBiz website so that they can contact you for business and networking.

SimplyBiz will never share your data with anyone. Registered members of the site may share your details with users outside the community without your written consent, but this is not encouraged.

Should this occur, please report it to SimplyBiz immediately.

Your information will be disclosed when we are obliged or permitted by law to do so. Also, if you post or send offensive, inappropriate or objectionable content anywhere on SimplyBiz or otherwise engage in any disruptive behaviour on SimplyBiz, any information SimplyBiz is has about you may be used to stop such behaviour. This may involve informing relevant third parties, such as law enforcement agencies, about the content and your behaviour. For the terms of use please click here.

Please read the terms of use before you accept them as you are giving the members on SimplyBiz access to your personal and business details and permission to contact you.

Registering on SimplyBiz gives Nedbank permission to contact you about products and services that we believe will benefit you and your business.

If you change your mind, you can opt out of receiving marketing material from Nedbank on your profile edit page.

Remember that your comments (with your username) will be placed on the internet and in newsletters, as this is a public forum.

We make every effort to keep your personal data safe.

Will you use my details to send me marketing material?
Registering on SimplyBiz gives Nedbank permission to contact you about products and services that we believe will benefit you and your business.

Registered members on the site can also contact you for business marketing and network purposes. You are able to block a member through the direct-message functionality.

What do I do if I have forgotten my password for my SimplyBiz registration account?
To reset your password please follow this link
. You will receive an email with further instructions. Please check your spam folder if it doesn't arrive in your inbox.

Please note that this email should arrive within a few seconds. If it does not, then it could be because your email provider quarantines automated emails to scan for viruses for a short period before sending them to you, in which case you will need to contact your IT team or email provider. If the registration email does not arrive at all, the most likely reason is that the email address you have entered is not registered on our system.

Remember to change your temporary password on your profile edit page for enhanced security.

How do I change my registered email address/postal address/other personal details?
Please follow this link
to your profile edit page and sign in if you have not already done so. You can then amend the details and click on 'Save Changes' at the bottom of the page.

How do I unsubscribe from newsletters and direct messages?
Please follow this link
to your profile edit page and select your preference under the 'Newsletter Frequency' tab.

As this site is intended to be a business networking site, you will be able to block any newsletters or emails direct.

How do I register to post comments?
Go to the SimplyBiz site and click on 'Register' on the top bar of the screen. You will be taken to the 'Count Me In' page. If you have registered previously, click on 'Login' to access your account.

How do I add a link to my comment
You have to enter the web address in your comment before you post it. Explain why you are including the link – never post a link without context.

Note that external internet sites may be monitored to ensure that they do not contain any questionable or illegal content.

Any inappropriate content must be reported to SimplyBiz for removal and the member will be blocked in accordance with our terms of use.

Can I delete one of my comments?
Yes, you can. You need to contact the moderation team. You can contact them at simplybiz@nedbank.co.za.

How do I delete my account?
To prevent people from creating multiple accounts for the purposes of abusing others or overrepresenting the support for a cause or position, you would need to register your account through your profile page.

Please note that once you have unregistered, you will have to create a new username and password if you wish to become a member again. Your previous username will be blocked, but previous comments will remain available.

How do I contact SimplyBiz?
Please contact us as follows:
Tel: 0860 116 400
Twitter: @SimplyBizSA
Email: SimplyBiz@Nedbank.co.za
The 'Contact Us' link at the bottom of all of our web pages

What do I do if I have an idea for an article, tool or guide I believe will benefit the business community?
You will need to pitch your idea to SimplyBiz under the most appropriate section by sending the relevant information to SimplyBiz@Nedbank.co.za.

The submission will be assessed at the sole discretion of SimplyBiz.

Can I reproduce content from SimplyBiz.co.za?
No portion of this website may be copied or disseminated without Nedbank's prior written consent. Content in the format of articles, guides and discussion comments may, however, be shared. You are not permitted to share the personal contact information or business details beyond this platform, unless you have the written consent of the registered member to do so.

Nedbank takes no responsibility for any personal contact or business information shared without the consent of the individual or business concerned.

How do I find an individual, a business, a question asked or a discussion started?
Search using the SimplyBiz advanced search capabilities available throughout the site.

How secure are my personal details?

Simplybiz takes the security and privacy of your account details very seriously. We will never request your security information such as your password through emails. Passwords are not kept in a readable format and are therefore known only to you, the member.

SimplyBiz will hold your personal information on our systems for as long as you are a registered member of the site, and remove it if you unsubscribe.

For safety reasons, however, SimplyBiz may store messaging transcript data (including message content, member names, times and dates) arising from the use of SimplyBiz.co.za.

You also have the responsibility to avoid unauthorised access. You can secure your personal details by playing according to the rules, never disclosing details of your account, username and password to other people.

Why has my account been suspended?
If you consistently do not comply with the terms of use of the site, your account will be suspended. You will receive an email from the team detailing why your account has been suspended. Moderators will also suspend your account if you have registered with an unsuitable name. If you receive an email requesting a change to your details please make the changes and reregister your account.

Why has my account been banned?
If you register with a username or post inappropriate content as described in the terms of use of the site, your account will be banned. You will receive an email from the team detailing why your account has been banned. Please ensure that that you choose a username that is not vulgar or offensive, and that your comments are appropriate to a business forum. We may also ban your account if you consistently do not comply with the terms of use and have complaints lodged against you.

What about confidentiality, privacy and contempt
Please respect people's privacy. You are not allowed to submit confidential or private information. For example, you must not upload the telephone number, email address or any other contact details of any person without his or her express consent.

You should not write anything that could prejudice pending or ongoing court proceedings of which you are aware. For example, if you have any personal knowledge about someone who has been arrested or charged or isbeing prosecuted for an offence, you must not mention it. If you do, you could be in contempt of court, which is an extremely serious matter.

What should I not do?
• No solicitation or investigations
You must not use our site for:
‒ any sponsorship, petition, campaign, scheme, spamming users or sending a chain message; or
‒ an investigation such as tracing the whereabouts of any person.
• No impersonation and proper disclosure
You must not pretend:
‒ to be someone else (eg an expert, another user or anothermember of our team); or
‒ that you are unconnected to a topic, when in fact you are. If you have a personal connection to a topic, you should disclose your connection or, where appropriate, not comment at all.
• No linking or copyright infringement
You must not insert links to websites (URLs) or submit content that would be an infringement of copyright.

Who can comment on articles, questions and discussion boards?
Only registered members are permitted to make comments on articles, ask questions and respond to questions.

How do I decide what is acceptable?
In deciding what is acceptable, please respect the spirit and tone of the FAQs, the pledge and the terms of use, as well as the best interest of the community.

Why would you suspend or terminate a member's registration?
We reserve the right to suspend or ban an account at our sole discretion. Here are some reasons why we might do so:
• If the terms of use, the pledge and additional notes found in these FAQs are breached.
• If fellow SimplyBiz members are spammed or harassed.
• If the spirit and tone of the community are not respected.
• If the conduct or comments of the member demand a disproportionate amount of our time or that abuse SimplyBiz members.

The length of a suspension and whether or not we ban someone depend on the circumstances. Bans are generally for extreme cases and repeated serious abuse.

If we suspend or ban your registration, you may not reregister or submit content without our permission, for example by using someone else's account.

Contact Request

TERMS OF USE AND PRIVACY POLICY

These terms form a binding agreement between Nedbank Limited ('Nedbank') and any person who uses or accesses the SimplyBiz® site at www.simplybiz.co.za ('site').

1 Interpretation and definitions
1.1 Unless otherwise specified:
1.1.1 the term person refers to natural and legal persons or groups of persons;
1.1.2 the singular includes the plural, and vice versa;
1.1.3 words that have been defined in these terms will have the meaning attributed to them in these terms, unless the context clearly indicates otherwise; and
1.1.4 references to Nedbank, will, where necessary to limit its liability or enforce its rights, include its service providers, agents, clients, officers, shareholders, directors and employees.
1.2 The following words will have the following meanings:
1.2.1 'Use' means any of the following actions: accessing, viewing, sharing or commenting on the content on the site for any reason, and/or creating, posting, copying, editing or otherwise contributing content to the site.
1.2.2 'Content' means material in any form or of any kind, including text, files, documents, software, code, videos, photos, podcasts, member details or other multimedia works.
1.2.3 'Post', read as a verb, means submitting, uploading, creating, transmitting, disseminating, sharing, commenting, storing, copying or otherwise making content available on the site.
1.2.4 'User' is any person who merely visits the site, as well as a person who posts content in his/her capacity as a registered member or otherwise, and includes Nedbank employees.
1.2.5 'Member' is a registered user.

2 Nature and purpose of this site
2.1 This site is meant to enable members to provide guidance and information to one another on business-related topics, to access articles and download tools, to highlight Nedbank services and products, along with other exciting developments in the small-business industry, on a public platform.
2.2 The site allows members to profile themselves and their businesses for networking, document processing and mentoring purposes.
2.3 The content on this site may only be used for the purposes stated above.
2.4 The site contains, among others, the intellectual property rights, including copyrights and trademarks, of Nedbank and its members.
2.5 No portion of this site may be copied or disseminated without Nedbank's prior written consent.
2.6 Once a member has registered on the site, the following will apply:
2.6.1 You will be able to request contact with other members for information or networking purposes.
2.6.2 You can accept, ignore or decline a request to further a business relationship.
2.6.3 You can accept or decline a request Nedbank generated through the site to contact you with discussions, topics, content of interest or information regarding those of its products and services that it believes would be relevant to your business. You will be able to opt out or amend this feature.
2.6.4 Any contact uploaded or shared is done at the risk of members.
2.6.5 Interactions on this platform are classified as social media interactions and are governed by Nedbank's social media policies. Members are encouraged to bring to our attention any incorrect, defamatory or inappropriate content or conduct by sending an email to simplybiz@nedbank.co.za.

3 Prohibited content
3.1 While Nedbank respects and encourages the constitutional right to freedom of speech and expression, in the interest of all users the content listed below may never be posted on the site. This applies regardless of whether you are posting your own content or using content created by a third party.
3.1.1 Content that in Nedbank's sole opinion is or can generally be considered to be obscene, sexually explicit or pornographic.
3.1.2 Content that is illegal.
3.1.3 Content that you know to be false, or is designed to be misleading.
3.1.4 Content that is defamatory, intimidating, harassing, hateful, injurious, racist, sexist, abusive, malicious or threatening to any person or group of persons.
3.1.5 Content that incites hatred or violence.
3.1.6 Content that is frivolous, unreasonable, vexatious or posted in bad faith.
3.1.7 Content that infringes or may infringe the intellectual property rights of any person or legal entity. This includes content that you didn't create or that you do not have permission to post.
3.1.8 Content that constitutes or may constitute an invasion of the privacy rights of any person.
3.1.9 Content that constitutes or may constitute the wrongful or unlawful disclosure or publication of confidential information or trade secrets.
3.1.10 Content that is otherwise injurious to any person.
3.1.11 Content not expressly authorised by Nedbank that endorses, offers or promotes any product or services for commercial purposes.
3.1.12 Content that contains viruses, worms or other destructive code.
3.1.13 Content that may expose Nedbank or any other users to harm or liability.

4 Right of use
4.1 You may not use the site to do any of the following (whether for yourself or on behalf of any other person):
4.1.1 Impersonate any person.
4.1.2 Harass or intimidate any person.
4.1.3 Collect the personal information of any person.
4.1.4 Post spam.
4.1.5 Expose Nedbank or any other users to any harm or liability.
4.2 If you are unsure whether your conduct or content will amount to defamation or infringement or cause any harm you must not post it but obtain legal advice first. Nedbank is not in a position to assess whether this is the case and cannot advise you on this.
4.3 Nedbank reserves the right to remove any prohibited content and suspend or terminate your right to use the site immediately.

5 Desired behaviour
5.1 Make comments, share articles or repost opinions that are true or amount to fair comment and that are in the public interest in the context of the site community. If you fail to do this, you may be held liable for defamation (causing harm to a person or legal entity's reputation).
5.2 By posting content on the site you warrant and represent that you either created, own or otherwise have the right to use or post that content.
5.3 You warrant that any content that you post does not infringe any party's intellectual property or personal rights, including, but not limited to, his/her/its patent, copyright, trademark, trade secret, privacy or other personality rights. You also warrant that your use of the content or posting thereof constitutes fair use or fair comment or truth that is in the public interest.

6 Complaints
6.1 Any product or service complaints about non-Nedbank products must be directed to the product or service provider in question to ensure resolution.
6.2 Any product or service complaints about Nedbank should be directed to the correct channels within Nedbank.

7 Licence
7.1 By posting content on the site, you grant Nedbank a non-exclusive, royalty-free, perpetual and worldwide licence to use your content in connection with the operation of the site and compiling information on its products and/or services.
7.2 By posting content on the site, you grant users/members permission to share your comment on social media platforms.

8 Registration
8.1 When you register to use the site (become a member), you must provide information that is true and accurate.
8.2 You must keep this information up to date.
8.3 By registering to use the site you warrant that you are over the age of 18. Alternatively, you confirm that your parent or legal guardian has agreed to your use of the site.
8.4 In the case of business registrations you warrant that you are duly authorised to register the business on the site. Businesses and individuals that register on the site may be vetted with a view to excluding any businesses or individuals deemed to be inappropriate by Nedbank. This will be at the sole discretion of Nedbank.

9 How we protect your user information
9.1 All users must be registered to become members.
9.2 On registration members can choose which of their details are available for other members to view.
9.3 On registration as a member on the site your personal and business information will be available to all registered members of the site.
9.4 Members have the ability to omit information that they do not want to publicise.
9.5 Personal and business information is made available in line with the nature and purpose of the site, and may not be used beyond this framework.

10 Privacy Policy
10.1 Nedbank recognises and respects your right to privacy. Accordingly we are committed to the protection of your personal information and the appropriate use of that information.
10.2 Access to this information is limited to the site, Nedbank and any member.
10.3 The information will be used to communicate with you only if you have selected to receive marketing information in your member registration form or profile.
10.4 Cookies accessed or stored by our site may retain personal information such as your name, email address and contact number, but you have the choice to switch off cookies on your computer.
10.5 No personal information gathered by us about you will be shared with any other person or entity without your prior permission, except as provided in these terms or as required by law.
10.6 Be aware that communication between you and any other member of the site can be accessed by other internet users.
10.7 Please do not use email if you want to share confidential information with us.

11 Your login details and duty to log out
11.1 You agree to keep your login details secret, including your username and your password, which you must select.
11.2 You must not give third parties access to your account or login details.
11.3 You must log out after each session to prevent other persons from accessing your account.
11.4 As we deal with each other in a non-face-to-face environment, we are entitled to assume that any content posted on the site after login with your username and password was posted by you or with your consent.

12 Nedbank's role and responsibilities
12.1 Nedbank merely provides a site for the use and appropriate enjoyment of its users.
12.2 Nedbank reserves the right to screen users after registration.
12.3 Nedbank reserves the right to monitor, delete or modify any of the content posted on the site from time to time, and to perform checks on members.
12.4 Nedbank respects the rights of all persons and requires that its members do the same.
12.5 If you believe that any person is acting inappropriately or performing any of the prohibited acts or posting prohibited content, you may contact Nedbank to report the matter, and Nedbank will take the appropriate action at its sole discretion.
12.6 Complaints that are frivolous, unreasonable, vexatious or in bad faith will not be entertained.
12.7 Nedbank reserves the right to monitor, or participate in, any disputes between members.
12.8 Nedbank's publication of any content posted by any member on the site does not amount to an endorsement of any kind.
12.9 Before relying on any product information, opinion, guidance and/or service you should verify that the resource, guidance, content, product and/or service is accurate.
12.10 While Nedbank will regularly back up site data, and endeavour to recover data that may be lost, it is not obligated to do so.
12.11 The availability of the site and its content, including data stored by members, cannot be guaranteed.
12.12 Nedbank reserves the right to discontinue the site at any time.

13 Disclaimer of warranties and limitation of liability
13.1 Nothing on the site constitutes an offer.
13.2 You agree that Nedbank will not be liable, under any circumstances and in any way, for any errors or omissions, loss or damage incurred as a result of your use of or reliance on any content posted on this site.
13.3 Nedbank is not liable to any person for any losses or damages that arise, directly or indirectly, from any content appearing on or originating from this site, or the actions or omissions of any members of this site or Nedbank in regard to this site.
13.4 This site is provided as is and as available.
13.5 Nedbank makes no representations or warranties of any kind, express or implied, as to the site's operation or the content included on the site.
13.6 Nedbank cannot and does not verify the accuracy, truth, ownership rights or nature of any content its members submit.
13.7 Nedbank will not be liable for any damage of any kind arising from the use of or inability to use the site.
13.8 To the full extent permissible by law Nedbank disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose.
13.9 Information transmitted over the internet or stored for display on the internet is susceptible to unlawful interception and monitoring.
13.10 By using the internet you accept the risks associated with unlawful interception and monitoring.
13.11 Comments on the platform may be shared outside of the platform and Nedbank will not be held responsible or liable for any effects and/or damages that may arise as a result of this.

14 Member indemnity
14.1 You agree to defend and indemnify Nedbank against and hold it harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees that may arise or result from your use of the site, or that was caused directly or indirectly by you or any person whom you allowed to access the site, whether by posting content on the site or otherwise.
14.2 Without derogating from the foregoing, you agree that Nedbank will at its sole discretion have joint control over litigation that arises as a result of your use of the site
14.3 No undertakings, settlements, public communications or statements that refer to or implicate Nedbank, directly or indirectly, will be issued or given without its prior written consent.

15 No responsibility for third-party sites, content and charges
15.1 From time to time Nedbank or members may provide links or access to third-party sites and content.
15.2 Nedbank is not responsible for such third-party sites or content or actions.
15.3 Nedbank does not provide any warranties about such third-party sites or the content or the operators of such sites.
15.4 Nedbank in no way recommends or endorses these parties, their sites or their content, products, opinions, advice (if any), relevance, currency, security or privacy.
15.5 Third parties may levy additional charges for using or accessing any of the content made available on the site, including cellphone or content service providers.
15.6 It is your responsibility to check charges before downloading content onto any device.
15.7 You agree that you must evaluate and assess content independently.
15.8 You will bear all risks associated with the use of any content. If you download any software by means of the site, you will be bound by the relevant software licence agreement.
15.9 You agree to exercise caution when accessing links on the site or links that are emailed to you. The disclaimer in 13.3 above will apply to your accessing any links as stipulated in these terms of use.

16 We may modify these terms
16.1 Nedbank reserves the right to change these terms at any time and at our sole discretion.
16.2 You are responsible for regularly checking whether these terms have changed.
16.3 Any amendments will be binding on all users of the site.
16.4 A certificate issued by the webmaster will serve as prima facie proof of which version of the terms applied at a specific date, or which content was posted on the site on a specific date.

17 General
17.1 Entire agreement
17.1.1 These terms constitute the entire agreement between you and Nedbank regarding the use of the site and replace any previous agreements.
17.1.2 If you download any software from the site, the licence agreement applicable to such software will also apply to you.
17.2 Non-waiver and severability
17.2.1 Our failure to exercise or enforce any right or provision of these terms will not constitute a waiver thereof.
17.2.2 If any provision of these terms is held to be invalid, unlawful, void or unenforceable, the remainder of these terms will continue in full force and effect.
17.3 Governing law
17.3.1 The laws of the Republic of South Africa will apply.

Unregister Notice

You have clicked the unregister button, are you sure you want to unregister from SimplyBiz?

Enjoying being a one person operation
By SimplyBiz

10/7/2015
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Being a one-person operation or ‘solopreneur’ is nothing to be ashamed of, whether you are just starting out or are well established as a small business owner.

When you are on your own, you do not have to worry about managing employees (e.g. making sure they are productive and motivated, catering to their training and developmental needs, dealing with office politics and grievances). You can be flexible about containing your operational costs (e.g. working home from home or renting a workstation are viable options), and you can work according to your own schedule without having to set an example or take into account someone else’s needs (other than your customers).

Possibly the biggest drawcard of being a solopreneur is the ability to focus on honing your own knowledge and skills by being solely responsible for managing projects and customers. You are exposed to more and different situations than you would be as part of a bigger team, and the rewards for your work (financial and non-financial) are all yours.

Sooner or later, every solopreneur faces the question of whether to grow the business or keep it as a one man show. This can be prompted by the volume of work reaching a point where one person alone cannot cope and more resources are needed. Or the small business owner feeling they have had enough of certain tasks and activities and would like to explore new territory.

Small business owners who are at this juncture should not feel compelled to take on more employees for appearance’s sake – your customers will still judge you on the quality of your products and services, regardless of whether they are produced by just you or a bigger team. In addition, the number of employees you have is not the only measure of growth for a business.

Other indicators such as revenue, profit, number and diversity of customers are also valuable and reliable measures of how well the business is doing.

The fundamental questions you need to ask yourself are: ‘What is my vision for this business? What do I want to get out of this?’

If you can answer these questions honestly without allowing yourself to be swayed by opinionated people (who may or may not have good intentions!), then chances are you will make the right decision and not have any regrets about being a small business owner.

What is your take?




Comments

    • Avatar
      640 days ago PhindileXaba started a discussion. 3 0

      REMEMBER: You may be a one person business now but there is also potential to expand and scale up such as the Amazon founder -  Jaff Bezos who started out in his garage and today he is the largest online bookseller and there are many more. Just wonna share the two links with you that may be inspirational -  https://smallbiztrends.com/2014/07/successful-one-person-startups.html

      I also found this site very interesting and one can participate in chats with people who are on the same boat, check this out http://www.inc.com/guides/2010/05/running-one-person-business.html

      I think they are good source to break the solitude. 

      • Avatar
        MikeSaidWhat 640 days ago 1 0

        Oh yes, there was once only ONE McDonald's, ONE Steers, ONE Mugg & Bean... Reach for the stars 

    • Avatar
      640 days ago MikeSaidWhat started a discussion. 2 0

      My friend and mentor Ben Filmalter (foundr Mugg & Bean) used to say that there is only one thing worse than having a partner and that was NOT having a partner.

      I am sure there are a few opinions on that one 

      • Avatar
        TheTastyChef 640 days ago 1 0

        Indeed Mike, there are days I wish I had a partner to share the burden of decision making and other other business stresses as well as to bounce ideas off of and spark eachother.

        • Avatar
          MikeSaidWhat 640 days ago 1 0

          Don't forget we are all here for you!

    • Avatar
      640 days ago MikeSaidWhat started a discussion. 2 0

      Stumbled upon a great article (Points below and read the FULL ARTICLE HERE)

      Here are 5 challenges when you’re working for yourself from my own experience:

      1. Finding somewhere to work

      It’s such a basic premise, and when you’re an employee you take it for granted that you’ll turn up at the office every morning and sit down at your desk. When you work for yourself, though, you can choose to work from home – bedroom? kitchen? living room? – or head out to a café – which one? – or maybe find a more formal co-working space. The fundamental requirements here are, first, WiFi – it’s embarrassing and frustrating when you’re in a call with a client and the connection is bad – and, second, a bit of peace and quiet. Personally I think there should be specific cafés allocated to parents and their screaming babies and others for hipster digital nomads who are trying to work (maybe there are and I’m just not hipster enough to know about them!).

      Solution:

      Having a regular spot in a co-working space of course removes the uncertainty and ensures that you have access to a professional space with WiFi, alongside people like you who are trying to make a living (while drinking a nice big latte). I’d also recommend checking out a café, how busy it is at different times of day and how reliable the WiFi signal is, before you rely on it for an important call or meeting.

      2. Deciding what to work on

      This shouldn’t be so different to working in a full-time manager role, but the truth is that when you’re in an office you’re always going to have new instructions coming in from the board, an urgent request from your boss, a last-minute meeting, and various other disruptions throughout the day from people who need your help. Working for yourself, at home, you don’t have those disruptions (hurrah!) but you are then left with a whole day stretching out in front of you that you need to fill in a productive way. This can be especially difficult when you have a portfolio career and you’re juggling a lot of different projects and tasks – which one is most urgent or will create the most movement in the business?

      Solution:

      Setting goals with deadlines and action steps for the next three months, one month, one week will help you to prioritise the most important tasks when you wake up in the morning and will ensure that you move ever forwards, even without someone on your back about when it’s due!

      3. Knowing when to stop

      Part of the attraction of working for yourself, when you’re looking at it from inside the walls of a full-time job, is the flexibility. You choose when to work, you can work from anywhere, you can take vacation whenever you want. What you don’t see, though, is that this same flexibility can be a curse, with lines becoming blurred between work and play, office and home. In a way, you never have any free time at all, as you can always do more, and it’s difficult to switch off. All this is compounded by the fact that you’re usually very passionate and self-motivated about what you’re doing, given that you’ve chosen and created this business yourself, which makes it even harder to let go at the end of the day.

      Solution:

      Here too it’s important that you set specific goals and action steps, so that it’s clear when you’ve completed a particular part of your work and you can reward yourself with some time off. Regular breaks while you’re working are also crucial so that you can keep your energy and focus.

      4. Having a social life

      Yes, it’s very sad, but there are no Christmas parties when you’re a solo entrepreneur – at least, not like the ones we used to have at my old job! Nobody brings in cake to the office, there’s no one to chat with over the coffee machine, and no one asks you if you want to grab a drink after work. When you’re working for yourself, you can go for days without meeting anyone face-to-face and you really have to go out of your way to have some social interaction in your day-to-day life. You’ll also not as easily be making new friends as new people join the company or you have various off-site team-building events (there is no team!).

      Solution:

      The co-working space can again help to simulate the office environment if that’s what you want, or you can take on contracts where you’re in a client’s office for a longer period; conferences can also be good for meeting likeminded people. Make sure as well that you book friend dates (and romantic dates if appropriate!) so that they’re in the calendar, and make time for your family – after all, that’s usually a big reason for why you’ve chosen to work for yourself in the first place.

      5. Making all your decisions alone

      Working for yourself means that you have no boss telling you what to do, no annoying colleagues who aren’t delivering on their projects, no office politics at all in fact… You have complete creative control and the final say on everything you do. The other side of this, though, is that you have no one to brainstorm with, no feedback, no second opinion. There’s plenty of free information to be found online but it’s easy to get lost and overwhelmed in all the different advice that’s out there and nothing beats having someone to talk things through with.

      Solution:

      It’s absolutely vital to your success, and your sanity, that you find some kind of mentor, a coach, or a peer, who you can rely on when you need to. I have a partner and friend on one of my businesses who is always the first person I go to on my other projects as well, and I’ve also had several coaches over the past years; it’s just so valuable to have someone you trust to be there for you. It might be a friend, or a former boss who can serve as a mentor when you’re stuck on something, or else a professional coach or consultant.

      • Avatar
        PhindileXaba 640 days ago 2 0

        Thanks MikeSaidWhat. The article talks to me in many ways, actually all five points do. When I was full-time corporate  I worked out my life in such a way that I have a social life while working, do you think it would have changed when I went solo.  This didn't work quite as well. My offsprings knew when to fit themselves into my diary, they physically booked me(well electronically) and would call my scheduler to check what open spots I had.  

        I do have to say though that working as solopreneurs has afforded me flexibility. I can workout times when I can attend school award ceremonies which I never miss, big sporting activities, and imprtant calendar days such as birthdays etc. 

        We live and learn. 

         

        • Avatar
          MikeSaidWhat 640 days ago 1 0

          In many ways it is a site like this that helps solopreneurs remain sane and connected. Being able to talk to each other, raise questions and concerns and of course to talk about our challenges makes a massive difference

      • Avatar
        TheTastyChef 640 days ago 3 0

        Point 3 on this article really hit home for me!  I have a serious problem allowing myself off time and knowing when to stop for the day...it can become quite an addiction, and if not carefully managed, can get in the way of relationships and lead to burn out.

        It was a big lesson for me to learn to let go and have structured work hours.  Carving out time for family, excercise and relaxing is just as important as scheduling any other part of your business/work day and, if done, will lead to a happier and more productive you.

        • Avatar
          MikeSaidWhat 640 days ago 1 0

          It's a challenge we all face, and to compound it we convince ourselves it is necessary when in fact a little time off is what is necessary 

    • Avatar
      640 days ago PhindileXaba started a discussion. 3 0

      A few personal experiences to share

      OUT SOURCING - After being in the corporate world for years before going it alone, I discovered that most of the out-sourced service providers cared for their reputation and were therefore very deadline sensitive, over time I identified those who were efficient, self-motivators and initiators, and working with them has never been blissful. So, identify some in your industry. 

      TECHNOLOGY - While it can be useful, it requires that you know a little something about the programme or software you are about to use. One of my associates who runs a very successful operation -  publishing multi-media products, running an institute for speakers, and has public lectures from time time, had a challenge with keeping his financial records. He first employed someone but was advised to get different softwares and after trying a few he really liked Pastel, which  helped organise his finance department. NOTE: solopreneurs should always know what their enterprise financial status is before handing it over to someone.

      ADMIN - Office spaces such as Regus, Business Centre, Extraspace are amazing for solopreneurs -  they come with a suitcase of services.  First it gives you a business address, switchboard operation, access to other additional services. 

    • Avatar
      640 days ago MikeSaidWhat started a discussion. 3 0

      There is an old business joke that goes something like this…

      What is the worst thing about working for yourself?

      Well if you think your last boss was an idiot and hard to work for, he is nothing compared to the guy you work for now. He doesn’t pay you on time, he doesn’t give you leave, he seldom recognises your achievements and a bonus is out of the question!

      Yup, there are certainly pros and cons to going it alone but with the right support structure around you, the challenges are not insurmountable and you can have fun.

      The end of year party may be a little small but the rewards can be very big!

       

    • Avatar
      640 days ago TheTastyChef started a discussion. 4 0

      I love being a solopreneur!  I have done both, and have to say, that at this stage it really is working for me.  The take off of internet marketing, collaborations and E-commerce has allowed entreprenuers to increase revenues more and more without having to hire the manpower to support it.   

      • Avatar
        PhindileXaba 640 days ago 1 0

        TheTastyChef -  similarly to me. I have a good fortune of both worlds. I really prefer the solopreneurish kind of space, which is not quite one because I do have meetings with teams of outsourced contributors physically and in cyber space via skype. What fascinates me is that I get to work with diversified teams -  contributing different energies, but I get to go back to my cocoon too and not have to deal with HR issues as a small outfit. 

      • Avatar
        Clint 640 days ago 4 0

        I must say that I prefer working with my team around me, I feed off of the energy my small team have and find it a less lonely environment to work in. 

        • Avatar
          PhindileXaba 640 days ago 1 0

          Clint - It is a matter of comfort and preference - different strokes for different folks. 

      • Avatar
        MikeSaidWhat 640 days ago 4 0

        I am in a pretty unique posititon of actually being both right now... Solo in my consulting business and a partner in my Upcycled Furniture business, both have their advantages and challenges. I wonder if certain things work better for different personality types?

    • Avatar
      640 days ago PhindileXaba started a discussion. 4 0

      There are pros and cons to solopreneurship. There are a few things one can do to create a supportive ecosystem through outsourcing or farming out some work if one has a high volume.

      1) Create partnerships with like-minded service providers who can pick you up when the need arises - have a pool of go tos.

      2) Use technology to create automated systems  for  Bookkeeping and administration.

      3) Have an office space -  not a fully fledged office. There are a number of shared resources one can tap into -  WIFI, board roomspace, switchboard etc. this makes one look like you have a full operation. 

      • Avatar
        MikeSaidWhat 640 days ago 4 0

        I love the term "like-minded"

        There is no doubt that one of the challenges of being out on your own is actually loneliness. No one to share the struggles or the triumphs with, nobody to bounce ideas off.

        You need to create a "board of trustees" those like-minded people you can share things with and who will give you HONEST feedback before you spend too much time or money making mistakes

         

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